Masir
An Afghan family riding safely in a white taxi through Kabul, using the Masir app

Passenger safety

Ride with confidence, stay in control

From request to drop-off, Masir keeps safety tools at your fingertips — for you and the people who care about you.

How Masir keeps you safe

Every trip on Masir is monitored and supported from the moment you request a ride until you reach your destination.

  • We track rides in real time so your route, pickup, and drop-off are always recorded.

  • Every driver completes identity and document verification before they can accept trips.

  • You can share a live trip link with family or friends so someone always knows where you are.

  • Trip history stores pickup, drop-off, time, and fare details for every ride you take.

  • If something goes wrong, you can rate, report, or reach emergency support directly in the app.

Safety tools in the Masir app

Each feature is designed to give you more control and visibility throughout your trip.

Coming soon

Trip in progress

Ahmad · Toyota Corolla · 1234 KBL

In-app emergency call

Coming soon

During a trip, connect to emergency services or a trusted contact in one tap and share your live location.

Coming soon

Ahmad

1234 KBL

Verification code4829

Driver confirmed

Trip verification PIN

Coming soon

Before you get in, confirm the driver name, plate, and PIN so you board the right vehicle.

Share trip

Send a live link to someone you trust.

Share your trip

Send a live trip link to family or friends so they can see your location, driver name, and plate.

Ahmad

Verified

4.9 · 1,200 trips

Toyota Corolla · White

Verified drivers

Every driver verifies identity and documents before accepting trips, with a clear profile in the app.

Recent trips

Today · Shahr-e Naw → Sark Kabul

120 AFN

Yesterday · Karte Char → City square

95 AFN

Full trip history

Each trip's pickup, drop-off, time, and fare stay in your history whenever you need to review them.

Rate this trip

Rate and report

Rate your driver after every trip or report an issue to Masir's safety team when needed.

Passenger safety tips

Simple steps you can take on every ride.

  1. Wait in a well-lit, public place until your driver arrives.

  2. Always confirm the vehicle plate and driver photo match the app.

  3. Share your trip with a trusted contact before you get in the car.

  4. If something feels off, cancel the trip and contact Masir support.

Questions about safety or need help?

Chat with support