Coming soon
Emergency call for drivers
Coming soonDuring a trip, reach safety support or emergency services in one tap and share your location.
Driver safety
Drive with confidence, support always on
Masir helps you know who you're picking up, logs each route, and gives you fast help when it matters.
How Masir protects drivers
Every shift on Masir is supported with tools that help you drive safely and get help fast.
See rider name, rating, and pickup details before you accept a trip.
Every trip route and time is logged for transparency and dispute resolution.
Rider PIN verification confirms the right passenger boarded your car.
24/7 support is available through the app and WhatsApp for drivers.
After a trip you can report issues so the safety team can follow up.
Safety tools for drivers
Built-in features that help you drive with confidence and get help when you need it.
Coming soon
Sara
Rider code4829
Rider PIN verification
Coming soonThe rider enters a PIN before the trip starts so you know the right person is in your car.
Route recording
Route logging
Each trip's route and time are recorded for transparency, disputes, and everyone's safety.
New request
Sara
Pickup: Shahr-e Naw, Kabul
Rider verification
See rider name, rating, and pickup point before you accept so you can drive with confidence.
Masir support
Hi — how can we help?
The rider gave the wrong address.
24/7 support
Masir support is available around the clock through the app and WhatsApp for drivers.
Rate rider
Report a rider
After a trip, report inappropriate behavior so the safety team can follow up.
Driver safety tips
Practical advice for staying safe on the road.
Review the rider profile and pickup location before accepting a request.
Confirm the rider PIN before starting the trip.
Keep the Masir app open during navigation so your route is logged.
Use the emergency button or WhatsApp support if you feel unsafe.
Questions about safety or need help?
Chat with support