An Afghan driver navigating safely in a white Kabul taxi with the Masir driver app

Driver safety

Drive with confidence, support always on

Masir helps you know who you're picking up, logs each route, and gives you fast help when it matters.

How Masir protects drivers

Every shift on Masir is supported with tools that help you drive safely and get help fast.

  • See rider name, rating, and pickup details before you accept a trip.

  • Every trip route and time is logged for transparency and dispute resolution.

  • Rider PIN verification confirms the right passenger boarded your car.

  • 24/7 support is available through the app and WhatsApp for drivers.

  • After a trip you can report issues so the safety team can follow up.

Safety tools for drivers

Built-in features that help you drive with confidence and get help when you need it.

Masir driver app emergency call screen during a trip

Emergency call for drivers

Coming soon

During a trip, reach safety support or emergency services in one tap and share your location.

Masir driver app rider PIN verification screen

Rider PIN verification

Coming soon

The rider enters a PIN before the trip starts so you know the right person is in your car.

Masir driver app route logging screen

Route logging

Each trip's route and time are recorded for transparency, disputes, and everyone's safety.

Masir driver app rider verification screen

Rider verification

See rider name, rating, and pickup point before you accept so you can drive with confidence.

Masir driver app 24/7 support screen

24/7 support

Masir support is available around the clock through the app and WhatsApp for drivers.

Masir driver app report a rider screen

Report a rider

After a trip, report inappropriate behavior so the safety team can follow up.

Driver safety tips

Practical advice for staying safe on the road.

  1. Review the rider profile and pickup location before accepting a request.

  2. Confirm the rider PIN before starting the trip.

  3. Keep the Masir app open during navigation so your route is logged.

  4. Use the emergency button or WhatsApp support if you feel unsafe.

Questions about safety or need help?

Chat with support